Chandler Police Department
Photo Enforcement

Here you will find some of the most frequently asked questions about red light and speed camera enforcement. If you have further questions, please do not hesitate to contact us using the Contact Us link at the bottom of the page.

What is a Red Light Camera Enforcement Program?

This is a traffic safety program in which a city uses a state-of-the-art digital camera and violation detection system installed at intersections for the purpose of decreasing the number of red-light runners and reducing collisions.

Why are they used?

According to the Insurance Institute for Highway Safety red light running is a leading cause of urban crashes and often causes injury and death.  Cities install the system to improve public safety by deterring red light running.

What is a red light violation?

A red light violation occurs when a vehicle crosses the legal violation point and proceeds through the intersection after the traffic light has turned red.  It is not a violation if the vehicle has entered the intersection prior to the signal turning red (such as to complete a left hand turn).

In Arizona the point of violation is defined as the “Prolongation” of the Curb Line. Simply stated this is a line from the curb face on one side of the street to the curb face on the opposite side of the street. If a vehicle crosses this point after the traffic control light has turned red, they are in violation of running the red light. On right turns on red signal, the vehicle must make a complete and discernable stop, prior to the point of violation, and then may proceed through when traffic has cleared and it is safe to do so.

How does it work?

Each intersection is outfitted with a high resolution high speed digital camera. The cameras are activated by sensors which are located at the intersection and are only activated when a vehicle is detected by the sensors after the light has turned red. The cameras take four digital photos which document the violation and are mailed with a citation to the registered owner of the vehicle. The program operates 24 hours a day seven days a week and operates in all weather conditions. The system is only activated when a vehicle runs a red light and all intersections with red light cameras are clearly marked. The Chandler Police Department reviews every violation before the citation is issued. Citations contain images of the violation vehicle before it enters the intersection, while it is in the intersection the license plate and a image of the driver.

Are red light cameras effective?

Yes. Red light cameras have been proven to be effective in reducing red light violations and right-angle crashes. Cities using these systems consistently report safer roads with fewer intersections collisions.

If I am already in the intersection when the light turns red, will I get a citation?

No. If your vehicle is traveling the speed limit and enters the intersection before the light turns red, a citation will not be issued. Citations are only issued when a vehicle enters the intersection AFTER the light has turned red or is traveling in excess of the posted speed limit.

How do the speed cameras work?

Chandler has implemented intersection speed enforcement cameras. The intersection speed cameras are the same units that record red light violations. However they are specially programmed to also register the speed of a vehicle as it enters the intersection. If the speed of the vehicle is excessive the cameras will initiate and record the speed violation.

Who receives the citation?

Citations are mailed to the registered owner or the driver (if identified) of the vehicle.

What is the amount of the fine?

Please refer to www.ChandlerAZ.gov for sanction amounts.

What if the registered owner was not driving the vehicle at the time of the citation?

The owner should read and submit the Affidavit of Non-Responsibility (Option “B”) found on page one of the citation received in the mail, within 30 days of the violation date. The owner should submit the name and address of the person responsible for the violation and return it to the Chandler Police address shown on the citation. If the information is acceptable, the violation will be taken out of the registered owners name and the citation will be re-issued with the information provided on the affidavit. If the car has been reported stolen at the time of the violation, the owner must submit a copy of the filed police report with a signed Affidavit of Non-Responsibility.

Where do I mail my payment?

Mail your check or money order, payable to the Chandler Municipal Court, along with the tear-off coupon (Section "A") in the enclosed envelope, making sure the payment side shows through the envelope window. Do not mail cash. Write your Notice Number on the check.

CHANDLER MUNICIPAL COURT

MAIL STOP 302

PO BOX 4008

CHANDLER, AZ 85244-4008

Can I pay my fine in person?

Yes, you can pay in person at the Chandler Municipal Court, located at 200 East Chicago St., Chandler, AZ.  Payment by phone is also accepted by calling 480-782-4700.  Hours of operation are Monday through Friday, from 8:00AM to 5:00PM, excluding holidays.

Where do I mail my Affidavit of Non-Responsibility?

Sign the front and mail "Section B," which has the notice number on the back, along with a clear copy of your driver's license to:

CHANDLER POLICE DEPARTMENT

PHOTO ENFORCEMENT OFFICE MAIL STOP 303W

PO BOX 4008

CHANDLER AZ 85244-4008

What if I want to request a hearing or attend Defensive Driving School?

Sign the front of Section "C" and "D" and then, on the back, place a check mark by option C or D. Mail this section to:

CHANDLER MUNICIPAL COURT

MAIL STOP 302

PO BOX 4008

CHANDLER AZ 85244-4008

Where can I get help with my photo safety citation?

Customer service can be reached toll free: Monday thru Friday, 9:00 A.M. to 5:00 P.M.  CALL: (866) 790-4111

 

AZDPS #1675900