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Collection of Information
We collect personal information, such as license plate numbers or ticket/notice numbers, when voluntarily submitted by our visitors. The information provided is used to fulfill your specific request to view a violation or pay online.
Distribution of Information
We do not rent, sell or trade any personal information about you to third parties. We may disclose information to third parties assisting us in the processing of a transaction requested by you. (e.g. credit card service providers). In order to cooperate with legitimate governmental requests, subpoenas or court orders to protect Photonotice.com and/or our systems and customers, or to ensure the integrity and the operation of our business and systems, Photonotice may access and disclose any information it considers necessary or appropriate.
We are committed to protecting the security of your personal information. Transactions such as online payments (e.g. transmission of credit card data) are protected through Secure Sockets Layer (SSL) encryption, so that only appropriate personnel who have agreed to keep such information in strict confidence are able to decode your information. Please note that most Internet browsers also offer security alerts that permit you to determine whether or not your transmission is secured.
Cookies and Tracers
Conditions of Use and Changes to This Policy
If you experience problems with this site please contact the call center at: 1-866-225-8875, Monday – Friday between the hours of 8:00am – 5:00pm CST.
For payment questions please contact the City of Chicago's ticket helpline at: 312-744-7275