FREQUENTLY ASKED QUESTIONS

AUTOMATED SPEED CAMERA ENFORCEMENT PROGRAM

 

 

Q: Are Photo Safety Enforcement Programs effective?

A:  Yes.  Red Light cameras have been proven to be effective in reducing Red Light Camera Violations and right-angle collisions.  Cities using this system consistently report safer roads with fewer collisions.

 

Q:  Why are cameras used?

A:  According to the Insurance Institute for Highway Safety red light running is a leading cause of urban crashes and often causes injury and death.  Cities install the system to improve public safety by deterring red light running.

 

Q: Who receives the ticket?

A:  Complaints are mailed to the registered owner of the vehicle.

 

Q:  Will “points” be assessed to my driving record?

A:  This violation is considered a non-moving violation and no points will be assessed.

 

Q. If I am already in the intersection when a light turns red, will I get a violation?

A:  No.  Violations are only issued when a vehicle enters the intersection AFTER the light has turned red.  If you enter the intersection on a green or yellow light you will not be photographed by the camera system.

 

Q.  How can I dispute this violation?

A:  THERE ARE TWO WAYS TO CONTEST THIS VIOLATION:

 

The ticket is not subject to discretionary reduction.  You cannot plead to a lesser offense, and the fine cannot be reduced.

(1)  You may contest the imposition of this fine by signing and mailing the coupon on the bottom of the reverse side of the citation to request an appearance before the Nassau County Traffic and Parking Violations Agency.  Your request must be received by the Due Date stated on the front of the Notice.  Upon receipt, you will be notified of the date, time and location of your Hearing.

(2)  If the basis of your claim is that your vehicle/plate was stolen or you received a ticket from a police officer, you may complete an Affidavit of Non-Responsibility and attach a certified copy of the police report or a copy of the ticket.   Your affidavit and supporting documentation will be reviewed and will result in either dismissal of this violation or scheduling of an administrative hearing.  You will be notified in writing of any action taken.

You may download an Affidavit of Non-Responsibility online at the following website: www.DriveSafelyInNassau.com.  You will need your Notice # and PIN printed on the front of the notice to download the Affidavit.  The Affidavit must be completed, signed, notarized, and mailed, with all supporting documentation, to Nassau County, TPVA, Red Light Camera Division, P.O. Box 22091, Tempe, AZ 85285-2091, and it must be received by the due date stated on the front of the Notice.

 

QUESTIONS: If you have any questions, please contact Customer Service toll free at 1-855-571-5134 from 8:00 AM–8:00PM EST.

 

IF YOU ARE RENTAL CAR COMPANY send a copy of the rental lease identifying the driver within thirty (30) days of the Issue Date along with the copy of the Notice to: Nassau County, TPVA, Red Light Camera Division, P.O. Box 22091, Tempe, AZ  85285-2091.

 

Be advised that a Transfer of Liability will not prevent vehicle from being towed and/or booted.

 

Q. Can I receive citations for other offenses as a result of my red light camera?

A:  No.  Drivers who receive photo enforcement citations are cited for Red Light Camera Violations only.

 

Q.  How do I pay my fine?

A:  There are 4 ways to pay your fine:          

 

ONLINE PAYMENT: The fastest and easiest way to pay your fine is to pay online.  Go to www.DriveSafelyInNassau.com and logon with your Notice # and PIN shown in the red box on the front of the notice.  Click the Pay button.  A $6.00 convenience / service fee will be added for this service.

 

PAYMENT BY PHONE: Call toll free 1-855-571-5134 available 24 hours a day, 7 days a week. A $6.00 convenience / service fee will be added for this service.

 

PAYMENT BY MAIL: Mail your check or money order (payable to Nassau County, NY) in the envelope that was enclosed with your notice with the remittance coupon printed at the bottom of the notice. DO NOT MAIL CASH. Be sure to print the Notice # on the face of your check or money order.

 

PAYMENT IN PERSON:  You may pay in person by check or money order at the Nassau County Traffic and Parking Violations Agency, 16 Cooper Street, Hempstead, NY 11550, Monday through Friday between the hours of 9:00 AM and 4:00 PM EST.  Visit www.nassaucountyny.gov/tpva for additional information and hours.  A convenience fee will be assessed for each credit card payment.

 

VIEW YOUR IMAGES AND VIDEO: The recorded images and video of your violation will be submitted as evidence in the Traffic and Parking Violations Agency proceeding for disposition of the violation.  You may view your images and video online at www.DriveSafelyInNassau.com.  You will need your Notice # and PIN shown in the red box on the front of the notice. If you do not have internet access, you may view your video and images at the Nassau County Traffic and Parking Violations Agency, 16 Cooper Street, Hempstead, NY  11550.

 

Your payment must be received on or before the due date shown on the front of your Notice of Liability.  If you have any questions regarding payments please contact Customer Service at 1-855-571-5134.