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Effective Date: November 1, 2018
What data do we collect and how do we use it?
Information You Provide to Us. When you use the Services, we may ask you to provide information by which you may be personally identified, such as your name, mailing address, email address, notice number or PIN (“personal information”).
If you contact us via email regarding a violation, we will collect your name, email address, and any other information you provide us.
If you participate in one of our surveys, we may collect additional information about you.
Automatic Information Collection. When you access, and use the Services, we may use technology to automatically collect:
When you use the Services certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include your internet service provider, mobile device manufacturer or mobile service provider.
If you do not want us to collect this information, do not download or use the Services.
Verra Mobility collects and processes information about you to:
The usage information we collect helps us to improve our Services and to deliver a better and more personalized experience by enabling us to:
With Whom is the Information Shared?
We may disclose aggregated information about our users, and information that does not identify any individual without restriction.
In addition, we may disclose personal information that we collect or you provide:
We strive to provide you with choices regarding the personal information you provide to us. In some cases you can choose whether or not to allow the Services to collect and use certain information. If you block the use of any information, some parts of the Services may then be inaccessible or not function properly.
Do Not Track Requests
Your mobile device may allow you to adjust your browser settings so that “do not track” requests are sent to the websites or applications you visit. Verra Mobility does not currently respond to do not track signals.
Verra Mobility places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
The safety and security of your information also depends on you. Where you have been given a notice number and PIN to access the Services, you are responsible for keeping this access and authorization information confidential. Do not share your access or other authorization information with anyone.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
Security of Credit Card and Bank Account Information
For online payments Verra Mobility and its customers use the payment services of one or more payment processors. We do not process, record or maintain your credit card or bank account information. For more information on how payments are handled, or to understand the data security and privacy afforded such information, please refer to the website of the payment processor. The payment processor may be identified at the page from which payment is made.
1150 N. Alma School Road
Mesa, Arizona 85201
ATTN: Privacy Team