Frequently Asked Questions

Leon Valley, Texas

 Automated Red Light Enforcement Program

What is a red light running violation?

A red light running violation occurs when a motorist enters an intersection after the traffic signal has turned red.  Motorists already in the intersection when the signal changes to red, when waiting to turn for example, are not considered red light violators.

Where are the red light cameras located?

Cameras will be installed at intersections based on crash statistics compiled by the Leon Valley Police Department. Each intersection will be clearly marked with signs.

Intersections in the City now equipped with red light camera systems are:

·       EB Wurzbach RD @ Evers Rd

·       SB Bandera Rd / SR 421 @ Timco W

·       WB Huebner Rd @ Bandera Rd / SR 16

·       NB Bandera Rd / SR 16 @ Grissom Rd / CR 471

·       NB Bandera Rd / SR 16 @ Huebner Rd

·       SB Bandera Rd / SR 16 @ Wurzbach Rd

·       NB Bandera Rd / SR 16 @ Poss Rd

·       NB Bandera Rd / SR 16 @ Wurzbach Rd

·       NB Bandera Rd / SR 16 @ Reindeer Trail

·       NB Bandera Rd @ I-40 Access Rd / Loop 410 EB Off Ramp / SR 16

·       SB Bandera Rd / SR 16 @ Seneca Dr

·       SB Bandera Rd / SR 16 @ Grissom Rd / CR 471

Why did I receive this Notice of Violation?

Based upon images captured by the automated system, your vehicle was determined to have committed a red light violation.  As the owner of the vehicle, the Notice of Violation is mailed to you.

What if the light was yellow?

The automated camera only becomes active once the red light is showing.  It will not capture a vehicle if the vehicle enters the intersection prior to the light changing to red.  If you entered the intersection on yellow, it is legal to clear the intersection if the light turned red while you were still in the intersection.

What if I am not the owner of the vehicle at the time of the violation?

Per the City of Leon Valley’s ordinance you may not nominate a driver. If you were not the owner of the vehicle, ie: the vehicle was sold prior to the date of violation, you may download DECLARATION OF NON-LIABILITY from this website and mail it in, along with proof of sale.  The declaration must be filled out accurately and in its entirety, and must be done prior to the Notice due date before any additional actions can be taken. 

What happens if I ignore the Notice of Violation?

Failure to pay the civil penalty or to contest liability by the due date is an admission of liability, and failure to appear at an administrative adjudication hearing after having requested a hearing is an admission of liability and constitutes a waiver of the right to appeal.  Failure to pay the civil penalty by the due date on the Notice of Violation shall result in the imposition of a late-payment fee of $25.  If the second notice remains unpaid, collections proceedings and entry of a judgment against you may proceed.

Will I receive any points on my driving record for this violation?

No, this is a civil infraction that is not reported to the Texas Department of Motor Vehicles.

Will my insurance rates be affected?

No, this is a civil infraction and is not reported to any insurance agencies.

Is this only a program to generate revenue?

This is a safety program.  Automated safety systems have been shown to reduce red light violations and intersection crashes.  Numerous studies throughout the United States and worldwide, as well as the experience of many other cities, indicate significant decreases in red light running violations and collisions after cameras were installed.  Often times, a spill-over effect results from automated enforcement.  For example, other intersections not monitored by automated enforcement also see a decrease in violations and accidents because of the presence of enforcement in other areas of the community.

What if I was issued a citation from an officer for the same offense?

The citation issued by a police officer takes precedence over the Automated Red Light Enforcement program Notice of Violation.  You must appear in court with both notices and the Adjudicative Hearing Officer will take the appropriate actions. 

What to do if you receive a Notice of Violation

How much is the fine?

The fine is $75.00. After the due date a late fee of $25 will be added to your fine.

How much time do I have to pay my Notice of Violation?

You must pay the civil penalty on or before the due date listed on your Notice of Violation. The due date for payment is located on the top and bottom right of your Notice of Violation. 

What are my options?

There are three options.

1.  Pay the fine.  

·        Pay Online.  The fastest and easiest way to pay your Notice is to pay online. Go to www.ViolationInfo.com and log on with your Notice # and PIN shown in the red box on the front of this notice and click the "Pay Now" button. There may be a convenience / service fee for this service.

·        Pay by Mail. Mail your check or money order (payable to the City of Leon Valley) in the enclosed envelope along with the coupon printed at the bottom of the reverse side of the notice.  The mailing address for the payment processing center is:

City of Leon Valley

Automated Red Light Enforcement

PO Box 742503

Cincinnati, OH  45274-2503

·          Pay by Phone. Call toll free 1-866-790-4111 available 24 hours a day, 7 days a week. There may be a convenience / service fee for this service.

·          Pay in Person.  You may pay in person at:

Leon Valley Police Department, 6400 El Verde Road, Leon Valley, TX 78235. Personal checks will not be accepted.

·          Pay Cash with MoneyGram. Pay at the nearest CVS Pharmacy or Walmart, or to find a MoneyGram location nearest you, call 1-800-926-9400 or visit www.moneygram.com/locations. Use receive code 16400. There is a $4.99 convenience fee (fee subject to change).

2.  Challenge the violation. 

You must schedule a hearing on or before the due date listed on the top and bottom right of your notice in order to request a review of your Notice of Violation before an adjudicative hearing officer as detailed in the code of ordinance.

3.  Submit an Affidavit if your car was stolen or sold.

You must submit a Declaration of Non-Liability by visiting www.violationinfo.com.  This affidavit must be filled out accurately and in its entirety and must be delivered to the Leon Valley Police Department or mailed in prior to the notice due date before any additional actions can be taken.  This declaration must be accompanied with proof of sale of theft.

 

I have received multiple Notices of Violation; do I have to send in a payment for each?

No, you may send one check in one envelope – but you must include coupons for each violation you received.  For example, if you received three violation notices, you may send in one check and the three coupons but write each notice number on your check.

Why if my check bounces?

You will be responsible for a returned check fee of $25.00 for handling the bounced check – in addition to any late fees and the original fine amount.  You will receive a letter from the Leon Valley Police Department detailing the new amount due.

Can I make payments in installments or set up a payment plan?

Payment plans are not available.  If you cannot pay your ticket, you may request a hearing to   speak with an Adjudicative Hearing Officer.

I paid the violation; why did I receive another notice?

The notice you just received could be for additional violations or it could be a second notice which is now a past due notice.  If it is a past due notice, chances are that your payment and the notice crossed in the mail.  It can take as many as 10 business days to show in the system once it has reached our office.  Call 1-866-790-4111 to confirm that your payment was received.  

What is the Refund Policy?

A refund check may be issued under the following circumstances:

If you feel as though you are entitled to a refund, please submit your request on the Red Light Refund Form available at www.violationinfo.com. Send the completed form to the address specified at the top of the form.

Do I have to pay my fine the day of the hearing?

You must pay the full fine amount within 30 days of a liable judgment.  

What happens if I do not pay the Notice of Violation?

The City will begin collections of the civil penalty through a collections agency.

I do not believe I ran a red light.  Where can I go to view my images and video?

The images and video are available on the Internet at www.violationinfo.com.  To log on to the site you must enter the Notice Number and the PIN Number located at the top right of your Notice of Violation.  

You may also visit the Leon Valley Police Department at 6400 El Verde Road Leon Valley TX 78235.

I don’t believe I ran a red light and want to discuss my case with someone.

You must request an adjudicative hearing on or before the due date listed on the top and bottom right of your notice in order to request a review of your Notice of Violation before an Administrative hearing officer as detailed in the code of ordinance.   

What is an administrative adjudication hearing?

An administrative adjudication hearing is an opportunity in which you may appear in front of a city-appointed officer and discuss the circumstances surrounding your Notice of Violation.  As detailed in the ordinance section below, you may schedule a hearing to contest the imposition of the civil penalty.

How much do I have to pay for an administrative adjudication hearing?

There is no cost associated with the hearing.

Can I schedule a hearing?

You must schedule a hearing in writing.  Sign the coupon located on the bottom back of your Notice of Violation and mail it to the address shown on the front of the Notice.  The signed coupon must be mailed on or before the due date of your Notice of Violation.  You will be notified by mail of the scheduled date and time for your hearing.  The hearing must be requested by the registered owner of the vehicle, and the registered owner will be required to attend the hearing.

I am Handicapped and unable to appear in court for my hearing.

You must respond to your Notice of Violation on or before your due date.  If you wish to contest the Notice of Violation, you do not need to appear before an Adjudicative Hearing officer.  However you must submit in writing, on or before your due date, a copy of your disabled placard and a written explanation of your actions or concerns.  This written explanation will be reviewed and a decision will be issued by mail.  Please call Violations Processing Center at 1-866-790-4111 for additional information.

Can I make a hearing request over the phone?

No, all requests must be in writing.

Can someone other than me attend the hearing?

Only you or your legal counsel may appear at an adjudicative hearing.

Is there more than one place that I can attend my hearing?

No.

Can I bring a lawyer to the hearing with me?

Yes.

If I disagree with the Adjudicative Hearing Officer’s findings and want to appeal the decision, what do I do?

You may file an appeal petition with the Municipal Court Clerk accompanied by payment of the costs required by law for the court within 30 days of the hearing.  

How do I know that these violations are valid?

Images of your vehicle were captured and recorded by an Intersection Safety System.  You can review your images and video of the actual occurrence online.  The images and video were reviewed by several qualified technicians and finally by the Leon Valley Police Department before the alleged civil infraction was affirmed and mailed to you as the registered owner.  You have the option of contesting the Notice of Violation by requesting in writing an administrative hearing, at which time you may discuss the validity of the images and video captured on the date and time detailed on the Notice of Violation.