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We recognize that your privacy is important and you care how information about you is used. This notice describes our privacy policy which we hope will assist you in making an informed decision about the information you share with us. Please note that by using this site, you are accepting the practices described in this Privacy Policy.
Collection of Information
We collect personal information, such as license plate numbers or ticket/notice numbers, when voluntarily submitted by our visitors. The information provided is used to fulfill your specific request to view a violation or pay online.
Distribution of Information
We do not rent, sell or trade any personal information about you to third parties. We may disclose information to third parties assisting us in the processing of a transaction requested by you. (e.g. credit card service providers). In order to cooperate with legitimate governmental requests, subpoenas or court orders to protect Photonotice.com and/or our systems and customers, or to ensure the integrity and the operation of our business and systems, Photonotice may access and disclose any information it considers necessary or appropriate.
Security
We are committed to protecting the security of your personal information. Transactions such as online payments (e.g. transmission of credit card data) are protected through Secure Sockets Layer (SSL) encryption, so that only appropriate personnel who have agreed to keep such information in strict confidence are able to decode your information. Please note that most Internet browsers also offer security alerts that permit you to determine whether or not your transmission is secured.
Cookies and Tracers
Cookies are small data files placed on your hard drive by a website so that your browser can be uniquely identified. This site may use cookies for the purposes of making the site easier to use. At the moment, cookies are the only way to identify a unique anonymous visitor to our site and to understand how they navigate our web site. An anonymous user to our site remains anonymous in all cases. We do not attempt to identify visitors if they do not voluntarily submit their information to us for the purposes of performing a transaction or accessing a feature. With most Internet browsers you can erase cookies from your computer’s hard drive, block all cookies from being placed on your computer or receive a warning when a web site attempts to place a cookie on your computer. Whether or not to accept a cookie on your computer is up to you! However, some Photonotice.com features and services may not function properly if your cookies are disabled.
Tracers are tracking programs that recognize a unique piece of information contained within a cookie placed on your hard drive by another web site. This site does not use tracers.
Conditions of Use and Changes to This Policy
Your visit and use of this site is subject to this Privacy Policy and Terms and Conditions of use. Please note that this Privacy Policy may change from time to time. When we post changes we will revise the "last updated" date at the top of this webpage. We may provide a more prominent notice if the changes to this Privacy Policy are significant.
If you experience problems with this site please contact the call center at: 1-866-225-8875, Monday – Friday between the hours of 8:00am – 5:00pm CST.
For payment questions please contact the City of Chicago's ticket helpline at: 312-744-7275